Question 1

What is the 7-day free trial?

Accepted Answer

When you create a free account, you get 7 days of Professional-level access. You can view up to 10 municipality dashboards during this period to explore the full platform. After the trial, upgrade to Starter or Professional to continue accessing dashboards.

Question 2

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe.

Question 3

Can I cancel my subscription anytime?

Accepted Answer

Yes! You can cancel your subscription at any time from your account dashboard. You'll continue to have access until the end of your current billing period.

Question 4

What data sources do you use?

Accepted Answer

We compile data from official municipal Annual Comprehensive Financial Reports (CAFRs), audited financial statements, and other public financial disclosures.

Question 5

How often is data updated?

Accepted Answer

We update financial data annually as new ACFRs are published. Most municipalities publish their CAFRs 6-9 months after their fiscal year ends.

Question 6

How do dashboard views work?

Accepted Answer

Each unique municipality you view in a month counts as one dashboard view. Revisiting the same municipality in the same month does not count again. Starter plans get 50 views per month. Professional plans get unlimited access to all municipality dashboards. Your count resets on the 1st of each month.

Question 7

What's the difference between Starter and Professional?

Accepted Answer

Starter gives you access to the latest year of financial data for 50 municipalities per month with MuniScore breakdowns. Professional gives you unlimited access to all municipality dashboards, full historical data across all years, data exports, and ACFR document downloads.

Feature	Free	Starter	Professional
Dashboard views	0 (post-trial)	50/month	Unlimited
MuniScore on search
4-Factor score breakdown
Full financial statements		Latest year	All years
Charts & visualizations
Historical years
Data exports (CSV, Excel)
ACFR document downloads

Feature	Free	Starter	Professional
Dashboard views	0 (post-trial)	50/month	Unlimited
MuniScore on search
4-Factor score breakdown
Full financial statements		Latest year	All years
Charts & visualizations
Historical years
Data exports (CSV, Excel)
ACFR document downloads

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